Customer Service Representative – Remote

Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a timely manner.
• Resolve customer issues and escalate complex cases when necessary.
• Provide accurate information about products, services, and company policies.
• Maintain records of customer interactions in our CRM system.

Qualifications:

• High school diploma or equivalent.
• Previous remote customer service experience is a plus.
• Excellent communication and problem-solving skills.
• Ability to work independently and manage time effectively.
• Familiarity with CRM software and remote communication tools.